Your satisfaction is our priority. If you're not completely happy with your purchase, you may return eligible items within 30 days of receipt.
Eligibility:
Items must be unused, in original packaging, and include all accessories.
Return Process:
Contact support@yellowchimp.com with your order details to receive a return authorization.
Refunds:
Once the return is received and inspected, refunds will be processed within 5-7 business days back to the original payment method.
Exchanges:
If you need a replacement for a damaged or defective product, we will arrange for a free exchange.
Non-Returnable Items:
Certain items, such as personal care products, digital downloads, and customized goods, may not be eligible for return.